Compassionate support and practical guidance

Living independently should never mean managing everything alone. Autumn Rose acts as an independent personal representative across Norfolk and Suffolk, bringing dependable reassurance, paperwork management, and later life guidance to your door or screen.

Modern bureaucracy can easily become overwhelming.  As an Independent Personal Representative, I will help sort through domestic and professional paperwork, organise routine correspondence, and provide patient guidance with digital devices like smartphones and laptops.  In addition, I can assist with vital later life planning, including Wills and Lasting Powers of Attorney (LPAs), ensuring your affairs are handled with care and dignity.

Our core support areas

Tailored assistance designed for older individuals, vulnerable adults, or anyone living on their own who needs a reliable hand with life's bureaucratic and everyday challenges.

Domestic administration

Untangle piles of post, utility bills, official forms, and day-to-day correspondence with quiet, confidential, and orderly onsite or virtual help.

Later life planning

Clear, unhurried assistance to help you prepare safeguards, including guidance around Wills, Lasting Powers of Attorney (LPAs), and future care arrangements.

Digital and IT guidance

Friendly, patient tutorials for your smartphone, tablet, or laptop so you stay connected to family, online services, and essential accounts with confidence.

Flexible ways we can stand beside you

1.   Personal administration

  • Correspondence and paperwork.
  • Household bills and utilities administration.
  • Insurance renewals and appointments.
  • Completing forms and applications.
  • Organising records and documents.
  • Liaising with organisations on clients' behalf. 

2.    Benefits and official documentation

  • Attendance Allowance applications.
  • Pension Credit applications.
  • Council Tax support applications.
  • Blue Badge applications.
  • Other benefits and government forms (HMRC etc).
  • Helping clients gather supporting documentation.

3.    Personal and later-life affairs

  • Preparing wills.
  • Organising Lasting Powers of Attorney through the appropriate process.
  • Recording personal wishes and instructions.
  • Organising important documents.
  • Liaising with solicitors and other professionals.
  • Helping clients plan for future incapacity and bereavement.

4.    General household management

  • Organising household services.
  • Managing appointments and schedules.
  • Renewals and routine administration.
  • Organising repairs and maintenance.
  • Keeping household records.
  • Helping with general day-to-day organisation.

5.   Digital and IT assistance

  • Basic computer and smartphone training
  • Online banking guidance (without handling passwords or transactions).
  • Online shopping and bookings.
  • Online applications.
  • Email, video calling and digital organisation.

6.    Support and companionship (No Personal Care)

  • Regular daily or weekly check-ins.
  • Telephone calls and home visits.
  • Appointment accompaniment.
  • Being an emergency contact where agreed.
  • Helping arrange tradespeople, utilities services and appointments.
  • Providing continuity and reassurance.

Choose your plan

We offer a range of payment plans tailored to meet your individual needs.

PAYG: £15 per hour for virtual work;  Extra £5 per trip for on-site visits to help with transport costs. 

A fully itemised bill will be produced each month showing a breakdown of how the time has been spent.

Or choose from the following packages payable monthly in advance:

Essential

£55.00 for 4 hours

Regular

£105 for 8 hours

Extended

£150 for 12 hours

Daily check-ins and emergency contact

A simple daily telephone check-in or structured weekly catch-up can provide profound relief for you and your loved ones.  Furthermore, Autumn Rose can act as an impartial, nominated emergency contact, ensuring there is always a calm and capable advocate ready to respond when needed.

Onsite visits and virtual assistance

Receive dedicated, in-person visits throughout Norfolk and Suffolk to sort through physical paperwork, organise filing, or sit side by side working through online portals. For ongoing queries between visits, comprehensive virtual assistance keeps your domestic affairs running smoothly without delay.